We’re announcing a scheduled maintenance window on Saturday, May 16, 2009 from 1 – 3AM EDT (Note: This was mistakenly reported as EST in our email to customers). The maintenance window is a direct response to our network outage on 5/3. During the window we’ll be replacing our core routers, and (if time permits) performing some additional server maintenance. Realistically, we expect individual outages to be about 15 minutes, and the entire process to take about an hour. We’ve built in an additional hour in the event that something doesn’t go according to plan (hope for the best, prepare for the worst kinda thing). Below is the full maintenance description that was sent out to our clients:
Start Date: Saturday, May 16, 2009; 01:00 AM (EDT – reported incorrectly as EST in the email)
End Date: Saturday, May 16, 2009; 03:00 AM (EDT – reported incorrectly as EST in the email)
Locations: RES1 (11513 Sunset Hills Rd, Reston, Virginia)
Summary of Work: We will be replacing our current core network infrastructure with two new routers which we have been burning-in for the last week. These replacements were purchased in response to our outage on 5/3/09. We hope that this upgrade will allow us to provide a more stable hosting environment for your business. This process is fully scripted and should take about an hour to complete. However, due to the implications of replacing routers, we have scheduled an extra hour in this window.
If the router maintenance is a success, we will also perform some routine server maintenance tasks including some server reboots to prevent long FSCK (file system checks) in the future.
Impact: Sliqua server and hosting customers will experience an outage during the maintenance window, as we will be replacing our core routers and possibly rebooting servers. If the maintenance goes successfully, all services will be back online within about an hour. We apologize for any inconvenience this might cause. IP Transit, Postini and Clustered Mail customers will not experience any outages during this period.
Best Regards,
Sliqua Network Operations
+1-703-621-4813 x0
noc@sliqua.com
Twitter: @sliqua